Returns & Exchanges

At Eczema Honey Co, we want you to love your skin and your results. If you are not completely satisfied with your purchase, we offer a 30-day return policy for most of our soothing skincare products.

Return Process

• 1.
  Check Eligibility

  Ensure your return request is submitted within 30 days of delivery and that the product is in its original packaging.

• 2.
  Start Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 3.
  Pack and Ship

  Print your prepaid shipping label and securely package your items to prevent leaking or damage during transit.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 5-10 business days.